1. Describe and differentiate the following:

Education, Learning, Training and Development (T&D)2. Explain how training and development affect both learning and motivation.

Requirements:

• Please ensure that the discussion question response is substantive in nature, which includes a minimum of 200 words.

3.   Assume the role of a Human Resources Training and Development Manager, you have noticed that your staff under the Customer Service Unit have not been performing well. You have noted that there could be some training/skills gaps.

Describe in detail the four steps you could follow under Systems Model of training and development to help with the situation. Further explain how you Could use an HRIS to help the process.

Your paper must include:

• A title page and reference page formatted according to APA
• At least two citations per page.
• A minimum of three outside references
• A minimum of three pages of content formatted according to APA.