part 1

Respond to the following in a minimum of 175 words:

• Who are the stakeholders at your organization in relation to your role, and why?
• What metrics or strategies should you use to determine which stakeholders are most useful to engage with?
• What strategies are most effective when interacting with stakeholders?

part 2

post feedback for the following post regarding part 1

post 1

i work at an army clinic which is apart of the Military Health System (MHS). MHS is a complex system and delivers health care all over the world and in complex situation such as battlefields. The stakeholders of MHS can be broken into external and internal stakeholders. The internal stakeholders include providers, nurses, and Chief Financial Officers. These are the stakeholders who are have a direct relationship with the organization such as employment or investment. External stakeholders include beneficiaries, elected officials, and state government. These are stakeholders that are affected by the actions and outcomes of the company (Guzman Velez, 2021). I would be an internal stakeholder and I interact with internal stakeholders such as the providers, nurses, army personnel, and upper management. The only external stakeholders that I interact with are patients. In my current position the most important stake holder that I interact with is the patients. The patients are why we have jobs and they determine that we continue to have jobs. I work in behavioral health which is a specialty clinic. We need to keep our number so up to justify having a certain number of employees in our clinic and to have a clinic that is located on the base. If the provider and the clinic cannot make its number then the service will be deferred to an off post behavior health clinic..

Reference:

Guzman Velez, D. (2021, May 26). Identifying key stakeholders in the Military Healthcare System. https://www.linkedin.com/pulse/identifying-key-stakeholders-military-healthcare-guzm%C3%A1n-v%C3%A9lez

post 2

n my role as a software developer at an Electronic Medical Record (EMR) company, the primary stakeholders include physicians, healthcare IT analysts and executives, patients, fellow developers, product managers, and regulatory bodies. Each group has a unique perspective and vested interest in the products we develop.

Physicians are crucial stakeholders as they are the end-users whose workflows we are aiming to improve. Their feedback is invaluable for understanding real-world application and usability of our tools. Healthcare IT analysts and executives are another key group, as they oversee the adoption and integration of our products within their institutions. Their focus on operational efficiency and compliance can shape product development priorities. Patients, while indirectly affected, are ultimately the beneficiaries of improved healthcare delivery, making their satisfaction and outcomes important metrics. Fellow developers and product managers are internal stakeholders whose collaboration is essential for successful product iteration and release. Finally, regulatory bodies ensure our products meet necessary standards, impacting design and functionality.

To determine the most useful stakeholders to engage with, metrics such as user satisfaction scores, adoption rates, and feedback frequency are pivotal. Conducting regular usability studies, analyzing usage data, and tracking support tickets can help identify which stakeholders provide the most actionable insights. Additionally, prioritizing those who have a direct impact on product adoption and who can offer critical feedback on user experience is essential (Freeman, 2010).

Effective strategies for interacting with stakeholders include maintaining open and continuous communication channels, such as regular meetings, focus groups, and feedback sessions. Utilizing collaborative tools and platforms to facilitate real-time input and iterative feedback can enhance engagement. Building strong relationships through transparency, actively listening to stakeholder concerns, and demonstrating how their input translates into product improvements fosters trust and collaboration. Prioritizing clear, jargon-free communication ensures all stakeholders, regardless of technical expertise, can contribute meaningfully to the development process.

Reference:

Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge University Press.