Learning Goal: I’m working on a communications writing question and need the explanation and answer to help me learn.

First who…then what

Issue with comparison CEO’s being great Level 4 managers, but they set up companies for failure after they left. Because, they were self absorbed and didn’t properly train the people under them to be better than themselves.

Compensation: Not an incentive system, but a transaction-retention system. Don’t pay people to be great, Pay great people because that’s who they are.

Find managers that are rigorous, not ruthless

Confront the brutal facts (yet never lose faith)

Kroger adapted, A&P didn’t

“Facts are better than dreams” -Winston Churchill

Addressagraph failure with Ash at the helm

When a leader becomes the primary reality people worry about over actual reality, that’s not good.

Non-charismatic personalities tend to get better results. Doesn’t mean they can’t be great leaders, it just means they need to be more conscious.